We are extremely pleased with the way the room turned out with the tin ceiling tiles. The job was very easy to do ourselves. The instructional videos were a great help in preparing for the job. They made it quite clear on what we would need to do as we got ready for the small job.
We want to thank you for a great product. I hope to do my basement ceiling in the not too distant future and plan to do the entire ceiling in tin.
Thanks,
Jim and Lana Abel
We are in the middle of a kitchen renovation on our 150 year old home here in Concord NH. We needed a cost effective solution to covering the backsplash area between our new upper and lower cabinets. At Home Depot we saw the tin panels and priced them. It was really more money then I wanted to spend. I told my wife "before we give up on this idea let me check the internet". I used Google, looked at a number of websites but yours was clearly the best. The "how to" section, the photos, the products and most important the great prices!
Your shipping was fast, your customer service responsive. I am just very, very pleased. Our backsplash material arrived in perfect condition and I'm excited to get it put up this weekend.
Marty
We were trying to find a way to cover a popcorn ceiling without having to remove all of the popcorn. I have always loved tin ceilings and, since the home I bought was built in 1940, tin was a perfect solution. We don't have a supplier in Kalispell so my contractor decided to start looking on line and found your web sight. The snap lock tin looked like just what we needed. Then one night I was watching HG TV (which is a favorite channel of mine) and I saw a program where they used your ceiling panels on a kitchen and I said to my contractor "Thats it! I'm ordering the tin". It was beautiful! On the program It transformed the whole kitchen. I loved it so much that I decided to carry it into the living room.
One of the reasons I hesitated in the begining was because I wasn't sure about investing that much money with an on-line company that I hadn't heard of, but when I saw the show on HG TV I knew you were a reputable company. Thanks again for great customer service and I can't wait to start installing it. You will be receiving pictures as soon as we are done.
Jeanne Bowman
Warmest Greetings Gary,
Just wanted you to know that Dennis picked up his ceiling today! He's ecstatic, and we can't wait to put them
up. And it's another positive internet experience to add to our slowly growing collection.
Thanks so much for your business and personal support. Crystal was very nice and professional, too, when
I called to ask about the invoice. It really went a long way, and we'll be sure to pass the word.
We'll send photos of the finished project if you like so you'll have "before" and "after."
Take care,
Karen Raines
Last March 19th, I ordered Snaplock panels from your company, to be used in a bathroom I was remodeling.
The project grew to be more than I had planned and I ended up gutting the entire room down to the studs. It took several
months to complete and the job was finished just recently.
The Snaplock panels went up as planned and the ceiling was finished with little difficulty. However, I did not use
drywall screws because they just didn't seem secure enough, even though the ceiling drywall was brand new. Instead, I
used /E-Z Ancor/ Self-Drilling Drywall Anchors, which I obtained at Home Depot. I highly recommend them.
Another product which I used to finish off the ceiling was DAP Alex Ultra Acrylic Latex Sealant Plus Silicone-230 Grade.
I used this product to caulk the joints and seams as well as the edge molding. I was able to match the Creamy White Granite
panels with antique white caulking and it really made a difference in appearance.
I thank you for providing a great product.
Richard Pacini
Charlestown, NH
I received my 8" piece of ceiling trim. I found myself 6" short! Thanks to Crystal Turner my job is now complete. Thanks!
This woman is a credit to your organization.
Fred Chalmers
Homesdale, PA
I can't tell you how happy I am with the dining/kitchen ceiling. It's made this huge room an absolute showpiece.
I had a housewarming a couple of weeks ago with 100+ people and pretty much every one of them commented on it, most
thinking the ceiling was original to the house, then not believing me when I told them it was new material, and I put
it up myself (I'm notoriously stupid with tools, so if "I" can do it...) And it's hard to fool a New Orleanian when you
pass off new architecture as old. :-)
Todd Perley
New Orleans, LA
Our house is an 1892 victorian and almost all of the original work is intact. The exceptions were the bathroom and
kitchen ceilings which had been replaced with glued on wall board. I had previously installed a white tin ceiling in
the bath, securing plywood and nailing the tin ceiling. I liked the look but my fingers still feel the hammer blows.
When I found your web site and saw the interlocking panels and colors you had to offer, I was ready to try installing
another tin ceiling. Something I swore I would never do again. Well, I couldn't be more pleased. The installation was
a dream, no plywood, no nails. And the crown molding really created an elegant effect.
Ned Mahoney
We really love our tin ceiling, but our reasons for choosing the ceiling were not purely aesthetic. My husband and I were turning a back room into a TV room in our 1901 house. The room has originally been a back porch that had been enclosed. The earlier remodeling had not been done well and we were faced with large, ugly florescent lights that needed to come out.
We wanted to put in can lights and didn't feel up to redrywalling the ceiling. We're DIY'ers, but we also know our limits! The solution was a tin ceiling. It fit our budget (small), seemed like something we could install successfully and would hide a myriad of flaws beneath its surface. So, after reading about the snap-lock system and watching the installation video, we took the plunge.
It's one of the best home improvement decisions we have ever made. Huge impact for dollars spent and two novices like ourselves put up the entire ceiling in a 11 X 20 room in about a day and a half.
The results are stunning and visitors to our house love the look. I've handed out your website address to move than 7 people! It adds a great amount of pizazz to our little back room and I know when we go to sell this house, potential buyers will talk about it as the house with the cool tin ceiling.
Thanks for making such a great product!
Catherine Dunwoodie, OH
I just wanted to write to tell you how pleased I am with how my tin backsplash turned out. I was able to install it myself,
I figure that with tool rental, my total cost was a bit over $200, and I think it added a lot more than that in value. I would
definitely recommend your product. I would do it again.
Jeff Holst, IL
We are very pleased with your products you were more than great to work with. I have never done business with
a company with such high standards including pleasant people, helpfull, and efficient.
I only wish I had a lot more ceiling to do or that you were in other business that I could use.
I thought the old way of doing business was lost. You tell me the price, the delivery, and explain the product.
Then, you give me exactly what you said, shipped it when you said and charged me what you said. This just
doesn't happen any more. Keep it up and THANKS
Dave Peterson, MN
I just wanted to give a testimony of how wonderful this company is. The product is beautiful (backsplash) and the service is amazing.
We did a complete kitchen makeover and the crowning feature was the tin backsplash. I don't know who was more excited, us or our
contractor. Thanks to Monica for her personal care in assisting us. I've sent this website link to many friends and coworkers.
I've started a trend!!
Colleen Austin, MI
Hi, this message is to give you a great big THANK YOU. We love the tin, we used it for backsplash in our kitchen.
It really made a huge difference. Everyone else loves it too. Thought you would like to get some GOOD e-mail!
Rose Williams, PA
ATC,
I wanted to tell Ken that I installed the ceiling and it looks FANTASTIC!!! My father in-law and I put the 7.5 x 6.5 ceiling up in just about 3 hours, and WE LOVE IT!!!
Thanks American Tin Ceiling Co., you crafted a great product and I will gladly share photos of our kitchen once it is all finished in a couple of weekends!!!
Thank you Ken
Jim Gonzalez, CT
We love your product and so does everyone else. The only thing is that everyone likes it so much I think
several other family members are considering copying what we did.
William Walter, WV
Installed panels yesterday and it looks FABULOUS!!! Just wanted to say Thank You.
Special thanks to David for the phone assistance.
Ruth Joy, NY
Dear Crystal,
I am writing in reference to my order which I received around the end of October, 2006. Upon receiving my order I was surprised
to find that a large portion of the panels were scratched due to the movement during shipping.
The purpose of this letter is to commend and personally thank you and the American Tin Ceiling staff on how you handled the above situation.
From the time I brought the issue to your attention to receiving my replacement order, I was treated with the utmost respect and my concerns
were never questioned. My replacement ceiling was received in a timely manner and the end product is absolutely beautiful. The ceiling has added
invaluable character to our home and I assure you that, based on how you handled my damaged order, I will recommend American Tin Ceiling to all of
my colleagues and friends.
As the sales manager of a manufacturing company I am well aware of the importance of excellent customer service and, unfortunately, how rare it is
to find such a stellar service. Out of the hundreds of companies I have dealt with for similar quality issues, American Tin Ceiling surely sets a
high standard for customer service, much like I would expect from my own sales team. Once again, thank you for handling my damaged order in a timely
and professional manner; keep up the good work!
Ben M. Hall
I have just finished my kitchen using your ceiling, backsplash and switchplates. It looks great.
Your products and your staff are terrific. Thanks for the great service. I have already recommended you several times.
Keep up the great work!
Marty Tanger - Mount Laruel, NJ
I received my order yesterday. Looks exactly like the picture. Can't wait to have it installed. Thank you much!
Janice Koecke, WI
Thank you so much for your guidance and patience during the install of my tin ceiling.
I absolutely love it and have received many compliments on it. I appreciate the courtesy and time you spent with us.
I would recommend American Tin as you made every effort to make the customer, "me", happy!
Linda Schoonover - Kirkwood, NY
The ceiling looks AWESOME!!! My husband installed it and, once he got in the groove, mastered it.
I am so pleased with room. Thanks for your help. I think your assistance really gave him the confidence to tackle the
project (and save us about $900!)
Margaret Heidegger, IL
Thank you again for your professional and courteous service.
The touch up paint blended perfectly with the original paint job. The bar came out looking great!
I have kept a copy of your flyer behind the bar to show my friends who inevitably ask where I got the 'cool' tin.
I could not be more pleased with the American Tin Ceiling Co. product and your personal and exemplary customer service.
Please pass my praise along to the rest of your team.
Andrew, San Antonio, TX
WOW!!, Talk about under-promise and over-deliver! I placed my order 2 days ago and was told to figure 2-4 weeks.
How about it being delivered TODAY! Not only was the product beautiful, but the packaging was superb. You guys are
true professionals and ought to be congratulated (and referrals sent to, as well). Thank you.
Seth Brodie - Coral Springs, FL
The tin ceiling was so easy to order. Over the phone the professional staff assisted me with every detail.
They were as enthusiastic as I was. The tin ceiling came quickly. My husband and I easily installed it,
(our first tin ceiling). When all was done we lay on the bed staring at the beautiful ceiling. We look forward
to installing tin ceilings in other rooms of our cottage. Thank you for continuing a tradition.
Carl and Theresa Collins-Carthage, NC
Custom Cherry Paneling, Limestone Tiled Counters, Above Counter Sinks, Slate Floors, and the first thing that
everyone that walks into our newly remodeled bathroom says... "Oh my god, look at the ceiling!" I can say without
a doubt it does make the room and I cannot imagine just a normal drywall ceiling instead of what we installed.
Justin Fisk - Cedarburg, WI
I am VERY pleased with the look of my 3 new ceilings!! You have a wonderful product and top notch
professionals in your employ. Thanks!
Elizabeth Rose - LaCrosse, WI
My husband located your company on the internet and purchased the antique gold tin for the ceiling.
He installed it himself and we're thrilled with the results! We've had several comments on how wonderful
it looks and have referred American Tin Ceilings to several people that want to do similar projects in their home.
Thanks so much!!
Roy and Anne Felts - Aurora, CO
We couldn't ask for a better looking ceiling and would be happy to be a reference for you in Indiana.
Samantha Howard - IN
We installed the ceiling ourselves using just some basic hand tools. The entire installation in this
12X12 room took just over a day. This was a real snap, literally. When guests come into our home it's one of
the first things they comment on. We are very happy with the choice we made.
Dave Ormsbee, Niceville FL
We got it up and finished, and are thrilled with the results. Thanks for a great product!
Robin Caviglia - Mesa, AZ
